Mail Server Issues? There is a possibility that Kepware's mail server or your email provider's mail servers are experiencing
technical issues. If you are expecting an email with an activation link or a password please wait 15 minutes. If you have not received
your activation email in that time frame you can request a new activation email using the Resend Activation Key application below.
Check your bulk or spam mailbox. Your email provider may be filtering Kepware's email. Check your bulk or spam mail box for an
any emails that you are expecting from Kepware.
Invalid Email Address. You must enter a valid email address in order to receive and send emails
Browser Recommendation: Kepware recommends that you user either Internet Explorer or Firefox as an internet browser. It is possible
that some browsers will block critical information from being transmitted.
Having Account Activation Issues?
If you have not received your activation
email and it has been more then 15 minutes,
you can request a new activation email
by entering
your
Kepware ID and password
in these fields.
Why Doesn't My Password Work?
Is your My Kepware ID correct? You must use the My Kepware ID or your email address that you signed up with to sign in
Set your CAPS LOCK key correctly. Passwords are case sensitive. This means PassWord and password are not equivalent.
Clear browser cache. Your browser's cache could be storing an incorrect Kepware ID or password. Clear your browser's cache to delete any incorrect Kepware IDs or passwords.
Forgot your password? To request a new password click here.
