Support and Services

Hardware Support

Hardware Support Area
Kepware's Hardware Support Area provides solutions for various hardware issues, questions, and concerns, giving its customers a valuable source of information regarding Kepware products and their use in the Industrial Automation Industry. Kepware offers a number of Converters and Terminal servers that can be used in conjunction with its OPC Software products. The Hardware Support Area is where to find information on configuring your Terminal Servers and Converters for use with Kepware Software products. 
Hardware Specification Sheets

Serial Converters
- DN Mounted Isolated RS-422/RS-485
- DN Mounted Non-Isolated RS-422/RS-485
- SA Isolated RS-422/RS-485
- SA Non-Isolated RS-422/RS-485
Terminal Servers
- Digi One™ IA
- Comtrol DeviceMaster RTS-1

*DN=Din Rail Mounted   SA=Stand Alone

Modem Support
Modems and Visual Basic
Modem Enabled Drivers (PDF)
Modem Example Document (PDF)
Download Modem Example
Documentation:
Application Notes and User Guides.
Netlink Quick Start Guide (PDF)
Digi One SP Users Guide
Digi One IA Users Guide (PDF)
RS-422 and RS-485 Communications
Optimizing Serial Port Networks
Device Connectivity
Comtrol Device Master Guide (PDF)
More Info »»
Knowledge Base
Server Support
Driver Support
HMI/Client Support
Contact Sales Support
Contact Technical Support
Technical Support Form